Most contractors and construction managers understand the value of collaboration. It can lead to faster approvals, tighter timelines, and lower costs. But all too often, collaboration initiatives get pushed to the back burner when urgent matters arise. Cloud-based software technology is making it easier than ever before to collaborate. This informative 12-page guide from Sage provides three steps to build a collaborative culture and four key features you should look for in collaboration software.
How can IT put PCs in the hands of their users without draining staff time and resources? IDC has put forth a deployment optimization model to help IT organizations understand how to deploy systems in less time, with fewer resources, and with better results. The model provides plenty for IT professionals to think about, including the wisdom of leaving some or all of the tasks to deployment experts who deploy PCs all day, every day.
Join this on demand webcast today to learn about IDC’s view of the PC market, where it is headed, and best practices associated with their deployment optimization model.
• Rob Brothers, IDC, Program Vice President, Software and Hardware Support and Deployment Services
• Jason Christensen, Dell EMC, Product Manager
Intel Inside®. Powerful Productivity Outside.
Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Published By: Mimecast
Published Date: Nov 28, 2017
With the pending EU General Data Protection Regulation (GDPR), your organization must consider a wide variety of changes for compliance if you hold EU resident data.
Your organization should look at GDPR as an opportunity to modernize storage, compliance and security needs. But what services should be considered?
Download to learn more including:
• How the right providers can help you build a business case for GDPR compliance
• Ways providers can directly aid in the compliance process
• Why the right tools can help with not just technology but process changes as well
Internally developed software applications support the most sensitive and strategically important business processes of most enterprises. Yet application security is one of the most neglected fields of cybersecurity.
In this webinar Black Duck Software (www.blackducksoftware.com), together with representatives of SAP, will review the benefits open source offers to development organizations, the management challenges it presents, and approaches for addressing those challenges.
"Agile" software development is an increasingly popular development process for producing software in a flexible and iterative manner that can deliver value to the enterprise faster, reduce project risk and allow adaptation to changes more quickly.
This paper is for IT development executives looking to gain control of open source software as part of a multi-source development process. You can gain significant management control over open source software use in your development organization. Today, many IT executives, enterprise architects, and development managers in leading companies have gained management control over the externally-sourced software used by their application development groups. Download this free paper to discover how.
Published By: Oracle OMC
Published Date: Nov 30, 2017
Lead nurturing is about helping buyers along in their educational journey. Thus, it’s most effective when triggered by prospect activity or behaviors. Lead management technologies are often used to automate such real-time marketing. This type of software makes it possible to track leads and automate content delivery while
simultaneously collecting behavioral data and triggering corresponding actions.
Published By: Sangoma
Published Date: Jan 30, 2013
The most cost-effective, easiest to provision, and easiest to manage line of SBCs on the market. Sangoma’s Vega Enterprise SBC VM/Software provides full-featured protection and easy interconnection at the edge of enterprise networks.
Brookside Lumber—a Pennsylvania-based lumber and building materials (LBM) dealer—needed a new business software system that was flexible, open, user-friendly, and easily enhanced. They wanted a solution that could get them the data they needed to accomplish their goals in a timely manner.
That’s where Epicor BisTrack came in.
BisTrack helps LBM dealers achieve operational efficiencies by:
• Matching workflow needs of LBM contractor yards
• Automatically notifying users of necessary information
• Delivering seamless, hands-on implementation
• Quickly getting information out of the solution for special request
• Providing optional add-on applications for business growth
• Adapting to the way you do business
• Servicing customers faster
Read this case study to learn more about how Epicor BisTrack was able to help Brookside Lumber, and discover how it can also help your LBM business. Download the case study now.
Whether your company wants to grow by optimizing your current business model or transforming to introduce new revenue sources, you’re likely exploring a variety of digital tools designed to enhance and expand the organization. Leaders rely on CIOs and IT directors to recommend digital strategies and outline the benefits and challenges they can expect from new digital tools. For many businesses, the first step toward growth is deciding how ambitious their digital strategy should be in order to compete and succeed in today’s manufacturing market.
Technology leaders can help drive the company’s digital ambition by:
• Considering whether the business can support full digital transformation or more moderate optimization
• Observing digital trends across the industry and adjacent industries
• Evaluating your competitive position as it relates to your digital strategies
Learn more about how your company can determine its digital business ambition by downloading this research report from Gart
Published By: Zendesk
Published Date: Jan 19, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
Published By: Zendesk
Published Date: Jan 19, 2018
Your door is always open, regardless of your business or support hours. Today’s customers ask questions at any time of the day or night and will wait for you to respond (but not for long). This poses a challenge to most businesses: How can you anticipate which channels a customer will need or want, and how can you determine whether these channels will be efficient for your organization? The short answer is: you do. Customers want the ability to contact businesses in more than one way, and they expect each brand interaction to be consistent with the one before and after. Learn how with Zendesk's Omnichannel solution.
Published By: Zendesk
Published Date: Jan 19, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way.
We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place.
If you've been on the sidelines waiting to take the self-service leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service, every single day.
Published By: Zendesk
Published Date: Jan 19, 2018
The future is unknown and the unknown can be both exciting and frightening. Thankfully, we believe Gartner’s new report, “Predicts 2018: CRM and Customer Experience”, can help prepare your business for the evolving world of CRM and the customer experience.
According to Gartner, “By 2020, the CRM application software market will overtake the data management market, thus becoming the largest of all software markets.” With this in mind, it’s important for application leaders to take action to avoid losing out.
Learn how you can plan your customer service organization more strategically and maximize your business' efforts.
Data center requirements are shifting as the business environment evolves to leverage new technologies. Organizations are turning to multicloud environments comprising a mix of private cloud, public cloud, and on-premise infrastructure to best address their unique needs. Understandably, this shift is putting a renewed emphasis on security, automation, orchestration, and agility. IT leaders are responding by building and deploying multicloud data center networks that leverage automation and software-defined networks (SDN) as a cost effective means of providing dynamic network control.
Of course, while many organizations are recognizing the need for a data center upgrade, not all have the same drivers. All, however, need to make a business case for the investment. Here are four common inflection points that can help you to justify the need for data center upgrades that support business goals.
In reality, many applications are far from cloud ready, and some never will be. But almost every new application will be cloud enabled. So how do you evolve your data center into a private cloud and drive hybrid IT by connecting to public clouds, yet still cater for the needs of your legacy software? To try and understand the path to the cloud in greater detail, we’ve created this Infobrief from an extended interview conducted by the team at DatacenterDynamics with Juniper Networks’ Andy Ingram, the Global Vice President for Data Center and Cloud.
Oracle has just announced a new microprocessor, and the servers and engineered system that are powered by it. The SPARC M8 processor fits in the palm of your hand, but it contains the result of years of co-engineering of hardware and software together to run enterprise applications with unprecedented speed and security.
The SPARC M8 chip contains 32 of today’s most powerful cores for running Oracle Database and Java applications. Benchmarking data shows that the performance of these cores reaches twice the performance of Intel’s x86 cores. This is the result of exhaustive work on designing smart execution units and threading architecture, and on balancing metrics such as core count, memory and IO bandwidth. It also required millions of hours in testing chip design and operating system software on real workloads for database and Java. Having faster cores means increasing application capability while keeping the core count and software investment under control. In other words, a boost
The Software in Silicon design of the SPARC M7 processor, and the recently announced SPARC S7 processor, implement memory access validation directly into the processor so that you can protect application data that resides in memory. It also includes on-chip Data Analytics Accelerator (DAX) engines that are specifically designed to accelerate analytic functions. The DAX engines make in-memory databases and applications run much faster, plus they significantly increase usable memory capacity by allowing compressed databases to be stored in memory without a performance penalty.
The following Software in Silicon technologies are implemented in the SPARC S7 and M7 processors:
Note: Security in Silicon encompasses both Silicon Secured Memory and cryptographic instruction acceleration, whereas SQL in Silicon includes In-Memory Query Acceleration and In-Line Decompression.
Silicon Secured Memory is the first-ever end-to-end implementation of memory-access validation done in hardware. It
Modern technology initiatives are driving IT infrastructure in a new direction. Big data, social business, mobile applications, the cloud, and real-time analytics all require forward-thinking solutions and enough compute power to deliver the performance required in a rapidly evolving digital marketplace. Customers increasingly drive the speed of business, and organizations need to engage with customers on their terms. The need to manage sensitive information with high levels of security as well as capture, analyze, and act upon massive volumes of data every hour of every day has become critical.
These challenges will dramatically change the way that IT systems are designed, funded, and run compared to the past few decades. Databases and Java have become the de facto language in which modern, cloud-ready applications are written. The massive explosion in the volume, variety, and velocity of data increases the need for secure and effective analytics so that organizations can make bette
Oracle’s software in silicon technology is truly revolutionary for providing security and workload performance increases beyond the scale of traditional new processor technology improvements. It was the vision of Oracle over 4 years ago to integrate application acceleration and security capabilities at the processor level, which enables the highest levels of security and the highest application performance levels.
Software in Silicon technology is an example why Oracle software runs best on Oracle systems and will be incorporated across Oracle systems and software products including engineered systems and operating systems.
Oracle’s new cloud platform, included a new line of servers for cloud and scale-out applications: Oracle’s SPARC S7-2 and S7-2L servers. These servers are based on the breakthrough SPARC S7 processor and extend the outstanding features and capabilities of the SPARC T7 and M7 systems into scale-out form factors. With the combination of Oracle’s breakthrough Software in Silicon features and the efficiency of the SPARC S7 processor we can offer the most secure and economical enterprise clouds with the fastest infrastructure for data analytics.
Here at Oracle we recognize our customers’ needs for increasing the security of their data, therefore we have taken security as one of the core values on the SPARC Servers. The new SPARC S7 processor leverages the revolutionary Security in Silicon features introduced on the SPARC T7 and M7 systems. Silicon Secured Memory is a unique hardware implementation that prevents unauthorized access to application data in memory and can prevent hacking explo