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ibm

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Published By: IBM     Published Date: Nov 30, 2015
This white paper explores IBM’s vision for the next-generation data center, its potential to be truly revolutionary and the prescribed pathway for getting there.
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IBM
Published By: IBM     Published Date: Nov 30, 2015
IBM's white paper looks at the trends driving the move to SDN, the implications for the enterprise and the actions you can take to optimize the outcome for your business
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IBM
Published By: IBM     Published Date: Nov 30, 2015
Businesses around the world are looking for ways to innovate, improve customer relationships and drive down costs. But it can be challenging to find the right people and resources to support those corporate initiatives. Managed services from IBM can help
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IBM
Published By: IBM     Published Date: Nov 30, 2015
When you’re faced with growing expectations to create business value with limited resources, where can you turn? Increasingly, IT organizations are looking to trusted IT services providers like IBM to help reduce cost, manage complexity, maintain leading-edge skills and adopt technology innovation. Read the white paper to find out how managed services and cloud computing can help you deliver on the transformation agenda your business requires. Plus get guidance on the top 10 criteria to consider when selecting an external partner.
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IBM
Published By: IBM     Published Date: Nov 30, 2015
Organizations that involve their business continuity management teams in data breach planning and response can reduce the likelihood of data breach and lessen the cost and impact of any breach that should occur.
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IBM
Published By: IBM     Published Date: Nov 30, 2015
This white paper examines the business challenges and risks that IT dependence can present and why traditional approaches to IT risk management have become inadequate.
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IBM
Published By: IBM     Published Date: Nov 30, 2015
When an organization’s business strategy undergoes significant changes, new risks can arise. Taking a smarter approach to your business continuity program so that it connects business resiliency directly to your business strategy helps address these risks before they can affect your business. IBM did just that with its own business continuity and shares lessons learned hereprogram.
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IBM
Published By: IBM     Published Date: Nov 30, 2015
This paper outlines how to enhance disaster recovery testing with a structured approach to validating full business recoverability in the event of an outage
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IBM
Published By: IBM     Published Date: Nov 30, 2015
The IBM Resiliency Services Framework helps IT professionals demonstrate the link between IT operations and business goals, and can thereby engender corporate investment in business resiliency.
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IBM
Published By: IBM     Published Date: Nov 30, 2015
This is the Key technical support considerations for smart IT infrastructures" White Paper
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IBM
Published By: IBM     Published Date: Nov 30, 2015
Making changes to your business strategy can often create new risks. If your business continuity management (BCM) plan is not part of an organization-wide, integrated program, it may not evolve to address these new risks. Understand which practices can be followed to successfully protect your organization’s business operations and reputation with a proactive, business-centric approach to BCM that highlights critical practices
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IBM
Published By: IBM APAC     Published Date: May 18, 2017
Technological advances are transforming the way we connect, disrupting the status quo and creating huge turbulence. Industries are converging, and new opportunities and threats are emerging, as never before. So how are CIOs managing their way through the mayhem? In the first installment of our latest C-suite Study, we interviewed 5,247 top executives to find out what they think the future holds and how they’re positioning their organizations to prosper in the “age of disruption.” This report delves more deeply into the views of the 1,805 CIOs who contributed to our research – and what the IT gurus of the most successful enterprises do differently.
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insights, technology, cios
    
IBM APAC
Published By: IBM APAC     Published Date: May 18, 2017
Welcome to IT as a Service For Dummies, IBM Limited Edition. IT as a Service is the emerging technique that gives technology leaders the flexibility of providing the right set of services to the business. The world of IT is changing dramatically. Businesses are increasingly discovering that IT services are becoming the foundation for the customer experience. IT as a Service isn’t simply a new delivery model for applications. Instead, IT as a Service is a new approach to providing an array of modular services that are targeted to solve changing business problems. While services can be as straightforward as compute or storage in the cloud, they can also be used to complex solutions. Other services may include microservices or integration services that enable a business to quickly create new solutions to help service customers in a more creative and efficient manner.
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service, dummies, ibm, cloud, mobile
    
IBM APAC
Published By: IBM APAC     Published Date: May 18, 2017
In the age of digital transformation and hybrid cloud, business expectations for seamless, personalized, always-on service run high. Technological advances such as cognitive capabilities and automation are blurring business distinctions and empowering competitors to emerge from any industry and geography. Staying ahead requires a willingness to change course and embrace constant reinvention.
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saas, service, technology
    
IBM APAC
Published By: IBM APAC     Published Date: Jun 07, 2017
The 2017 CEI results indicate that brands have significant room for improvement in terms of satisfying customer expectations: On a scale from 0 to 100, the average CEI score is 33. Download this white paper to find out more.
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customer experience, customer analytics, customer behavioural analytics, customer experience management
    
IBM APAC
Published By: IBM APAC     Published Date: Jun 07, 2017
This Total Economic Impact (TEI) analysis has been prepared exclusively for you based on your inputs. The analysis provides a high-level estimate of the impact of implementing IBM customer behavior analytics solutions.
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customer experience, customer analytics, customer behavioural analytics, customer experience management
    
IBM APAC
Published By: IBM APAC     Published Date: Jun 07, 2017
Read this white paper to discover the 5 best practices for understanding customer journeys.
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customer experience, customer journey, satisfaction, customer experience management
    
IBM APAC
Published By: IBM APAC     Published Date: Jun 07, 2017
The analytics tools you’ve come to rely on probably haven’t kept pace with this rapid change, and may now be less effective. Systems may not be nimble enough to follow customer journeys across channels and time. Different platforms in different departments can’t talk to each other, so reporting is slowed. And it’s difficult to take proactive steps when your view of the total customer experience is a little blurry. Download this white paper to find out more.
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customer experience, analytics, analytics tools, customer analytics, customer experience management
    
IBM APAC
Published By: IBM APAC     Published Date: May 18, 2017
According to industry analyst IDC, the mean cost of an hour of downtime can range from USD 224,952 to USD 1,659,428, depending on the size of your organization.1 And each instance of downtime increases your total cost of ownership (TCO) and eats away at your IT budget.
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tco, idc, ibm, cloud, mobile, hardware
    
IBM APAC
Published By: IBM APAC     Published Date: May 18, 2017
Today, everything computes. Intelligence has been infused into things no one would recognize as computers: appliances, cars, roadways, clothes, even rivers and cornfields. Tomorrow, many of these things will think, thanks to breakthroughs in cognitive computing. Even the things that don’t think themselves will continue collecting and reporting the massive quantities of data that feed cognitive systems.
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ibm, tss, cloud, mobile, appliances
    
IBM APAC
Published By: IBM APAC     Published Date: May 18, 2017
In today’s always on world, IT systems are so interdependent with business operations that even a few minutes of downtime can have big implications—for your productivity, reputation and finances. New technologies like cloud, mobile, analytics and social can help your business be more flexible and responsive, but at the same time they increase your risk.
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ibm, tss, cloud, mobile
    
IBM APAC
Published By: IBM APAC     Published Date: Apr 26, 2017
Moving workloads from an on-premise software-defined data center to the cloud is an extremely stressful time for CIOs. But with the powerful IBM-VMware alliance, businesses can now extend their VMware workloads from on-premises environment to the IBM® Cloud within hours, not weeks.
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ibm cloud, vmware, cloud, cios, best practices
    
IBM APAC
Published By: IBM APAC     Published Date: Apr 26, 2017
Find out how you can take advantage of hybrid cloud by extending or migrating workloads using secure and seamless networking capabilities offered by VMware. All of this is available on secure, single-tenant IBM Bluemix bare metal servers on IBM Cloud, giving you the utmost control.
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cloud, ibm, hybrid cloud, vmware, agility
    
IBM APAC
Published By: IBM APAC     Published Date: Apr 26, 2017
Find out how you can take advantage of hybrid cloud by extending or migrating workloads using secure and seamless networking capabilities offered by VMware. All of this is available on secure, single-tenant IBM Bluemix bare metal servers on IBM Cloud, giving you the utmost control.
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virtualisation, cloud, vmware, ibm, ibm cloud, hybrid cloud, secure environment
    
IBM APAC
Published By: IBM APAC     Published Date: Jun 13, 2017
Using more than 70 criteria and combining feedback from customer interviews, IDC found that the providers in this evaluation bring diverse capabilities for modernizing SAP applications. Download this paper to find out more.
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ibm, sap, applications, modernization, application services
    
IBM APAC
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